Enhancing the competencies of future hospitality professionals, the Hospitality Management (HM) program of Eastern Visayas State UniversityโBurauen Campus (EVSU-BC) conducts the Professional Development and Service Excellence Leadership Seminar anchored with the theme โStrengthening Service Excellence for Future Hospitality and Service Professionalsโ earlier today, April 17, at the Human Resource Development Center (HRDC).
HTM Department Head Prof. Darlene D. Monteros commences the seminar by emphasizing the role of students as future leaders in the hospitality industry.
โToday marks an important step in your journey as aspiring leaders in the hospitality industry. As students of hospitality management, you are not only preparing for a careerโyou are shaping the future of service, where excellence, professionalism, and genuine care define success,โ Prof. Monteros emphasizes.
Moreover, Dr. Christopher Gambito of Leyte Normal University discusses developing professional identity and leadership in sustainable tourism.
During the open forum, Ms. Rissa Seno, a second-year student, asks about the importance of sustainability in the tourism industry.
โAs leaders in hospitality and tourism, we need to be innovative in finding sustainable practicesโways and means to preserve the environment for future generations so they can also experience it,โ he explains.
Meanwhile, Mr. Eric Matobato Gruco of Camp Kawayan Resort tackles strengthening service leadership and work ethics for a sustainable future, emphasizing professionalism in the workplace.
The seminar continues with the awarding of certificates of participation, a raffle draw, and a post-test to assess studentsโ learning.
Concluding the event, Head of the Student Affairs and Services Office (SASO) Prof. Antonino A. Sales Jr., underscores the importance of applying the knowledge gained from the seminar.
โAs we conclude this activity, may the insights and competencies you have gained empower you to deliver exceptional service with passion, professionalism, and integrity,โ Prof. Sales concludes.
via J. Gernato | An Sulog
